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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

EMERGENCIES, WHAT TO DO, WHOM TO CALL IN NEW YORK CITY

(43 listings) File Created: 23-Jul-08
This category contains the following:
The 911 Emergency Number

The 911 number is the "Emergency Dispatch Center". Although they can tell your approximate address from the telephone on which you are calling, you should know your exact location (street, floor, room).
The dispatchers speak the following languages: English, Spanish,

Dial 911 in the Following Emergencies
  • Fire
  • Acute Medical Emergencies requiring emergency transport to a hospital and on-site life-sustaining assistance.
  • Accidents of any type
  • Crime and violent behavior.
  • Person in trouble

They will immediately send the nearest ambulance, police car or fire trucks to assist you.

Other Emergencies

Arrested by police:
The job of our professional police force is basically "to help people, direct traffic, patrol, manage crowds at parades, provide security solve crimes and to keep the peace". They are trained to try to resolve conflicts and problems by mediation and warnings. They are well trained to help you in any type of emergency or danger.
Thus, it is highly unlikely that you ever will be arrested unless you drive while drinking, get into a drunken brawl, smuggle or deal in drugs, "shoplift" (steal), commit fraud, pass counterfeit money, etc. (See LAWS TO KNOW).
If you are arrested by the police, however, the arresting officer should read your rights to you. At this stage, you should know that you have certain rights including the right to call a lawyer (see LAW FIRMS & LAWYERS) and the right to remain silent until you receive legal counsel. They then will take you to the nearest "local precinct" station in their "squad car" and the arresting officer will "book you" (register the criminal complaint).
What happens then depends on the seriousness of the alleged offense. Only a court of law can resolve an arrest warrant. For minor misdemeanors - creating a public disturbance - you will probably be released on your "personal recognizance" or on posting a small bail (sum of money) to guarantee your court appearance. In serious crimes, e.g., assault with a deadly weapon, drug dealing, etc. you will be held in jail until you get a court hearing to determine under what conditions, if any, you will be released prior to trial.

Lost and found, see LOST PROPERTY.

Need to replace stolen or lost documents, see LOST PROPERTY.

No money, no food, no place to stay, see TRAVELER'S AID AND TRAVELER'S INFORMATION.

Illness: see MEDICAL EMERGENCIES.

Psychological Help, see MEDICAL EMERGENCIES.

Legal Assistance: see LAW FIRMS & LAWYERS.

Social Assistance (Hunger,Homeless,Mental Illnesses,Assisted Living) , see SOCIAL AND HUMAN SERVICES.


Arson Hotline  
Confidential hotline to report information about arson (setting of fires) to the FDNY's Arson Investigation Unit.
   Hotline:....................................................................................................................718-722-3600
Rape Hotline  
   Emergencies:..........................................................................................................212-227-3000
bul New York............................................................................................................Tel: 212-267-7273
      
Sex Crimes Reports  
   Emergencies:..........................................................................................................212-267-7273
      

Drug Abuse  
   Emergencies:.......................................................................................................1-800-395-3400
      
Emergency Medical Service (EMS) If you need an ambulance, call 911.
AT&T Language Line available for languages other than English.
   Main Office:.............................................................................................................718-999-2770
      
New York Medical  
   Tel: .........................................................................................................................212-652-5858
Physicians on Call  
Licensed doctors come to your door (or hotel room) for a fee; usually 2 hours from phone call to completion of visit. If you would like to see a doctor soon without going to an Hospital Emergency Room. Not for life-threatening emergencies.
   Tel: .........................................................................................................................718-238-2100
      
Suicide Prevention  
   Tel: .........................................................................................................................212-673-3000
      

Dental Emergencies Referral to 24 hour per day dental clinic.
   Emergencies:..........................................................................................................212-677-2510
      
Dental Help  
   Tel: .........................................................................................................................212-286-0716
      

Hospital Patient Location Information  
   Information:............................................................................................................718-416-7000
Inquire About Missing Persons  
   Tel: .......................................................................................................................1866-856-4167
      
Report Missing Persons  
   Tel: .........................................................................................................................212-447-2998
      
Runaway Hotline National Number: 1-800-621-4000.
   Emergencies:..........................................................................................................212-966-8000
      

Gamblers Anonymous  
Clients call the main number to get info on meeting places and times.
   Tel: ......................................................................................................................1-877-664-2469
      
Mental Health Counseling Hot Line  
   Tel: .........................................................................................................................212-995-5824
Samaritans  
   Tel: .........................................................................................................................212-995-5824
24 hours
      

Battered Women  
For women seeking help and refuge from an abusive relationship and domestic violence
   Emergencies:........................................................................................................1800-942-6906
      
Child Abuse  
Use this hotline to report suspected or observed cases of child abuse by family or caregivers.
   Child Abuse Hotline:............................................................................................1-800-342-3720
      
Domestic Violence  
   Emergencies:........................................................................................................1800-621-4673
      
Runaway Hotline  
   Emergencies:..........................................................................................................212-966-8000
Aids Hotline  
   Tel: .......................................1-800-825-5448;    TTY Line ( Deaf ):........................212-676-2388
Eng, Span
      
Department for the Aging NYC  
Provides information about services for the elderly, resources for caregivers and various programs to help the elderly financially.
   2 LaFayette St., CivicCenter..............................................................Information:212-442-1000
   Main Office:...............................212-442-1322;    TTY Line ( Deaf ):........................212-442-3078
   Fax:..........................................212-442-9400;    Internet:.....................www.ci.nyc.ny.us/aging
      
Animal Bites  
   Emergencies:..........................................................................................................212-676-2483
      
Poison Control  
   Emergencies:..........................................................................................................212-340-4494
      
Gay and Lesbian Switchboard  
   Information:............................................................................................................212-989-0999
Rape Hotline  
bul New York............................................................................................................Tel: 212-267-7273
   Emergencies:..........................................................................................................212-227-3000
      
Sex Crimes Reports  
   Emergencies:..........................................................................................................212-267-7273
      
www.xris.com - hotlines  
Information on hotlines for male victims of sexual assault and childhood sexual abuse.
   Internet:......................................................................www.xris.com/survivor/msa/hotlines.html
      
Suicide Prevention  
   Tel: .........................................................................................................................212-673-3000
      
Suicide Prevention Hot Line  
   Tel: .......................................1-800-543-3638;    Tel: ............................................718-389-9608
Crime Victim's Hotline  
24 hour Spanish and English counseling and referral for victims of crime.
   Tel: .........................................................................................................................212-577-7777
Eng, Span
      
Crime Victims Board of NYS  
If you are a victim of a crime, this office can help with money and out of pocket medical expenses.
   270 Broadway, Financial District...................................................................Tel: 212-417-5160
      
Lesbian and Gay Anti-Violence Project  
NYC Anti-Violence Project (AVP) is a crime victims agency responding to the needs of the gay, lesbian and transgender community.
   240 W. 35th St., Fashion District...................................................................Tel: 212-807-6761
   Fax:..........................................212-807-0197;    E-mail:.........................................info@avp.org
   Internet:...................................................................................................................www.avp.org
Mo-Th 10-20, Fr 10-18; 34 St-Penn Station (8th Ave:A,C,E); Map
      
Rape Hotline  
   New York............................................................................................................Tel: 212-267-7273
      

Civilian Complaint Review Board  
This Board accepts and reviews cases of malfeasance by police offices (e.g., use of excessive forces, asking for gifts, alleged criminal behavior by police officers, etc).
   40 Rector St., fl. 2nd, Financial District..................................................................Tel: 212--311
   TTY Line ( Deaf ):......................212-504-4115;    Tel: ........................................1-800-341-2272
   Internet:.................................................................................www.nyc.gov/html/ccrb/home.html
Mo-Fr 8-18; Eng, Span, Chin; Wall St (Brdwy:4,5); Map
City Council Hotline Take your complaints to an elected official.
   Information:............................................................................................................212-788-7127
      

Better Business Bureau  
New York New York The Better Business Bureau provides reliability reports on businesses and charities to the general public. These reports are available on-line or through the mail. To order a report or file a complaint by phone, call 212-533-6200 between 8:30am and 7pm Mo-Fr. For a report, there is a flat rate charge of $3.80 that is chargeable to a major credit card. For immediate information, call 900-CALLBBB for automated service 24 hours a day, 7 days a week. There is a charge of $3.80 for the first four minutes, and $.95 a minute for each additional minute, not to exceed $9.50. Website has a visitors guide to NYC w/info on electronics stores scams, refund rights, street vendors & helpful phone numbers.
   257 Park Ave. So., Gramercy Park......................................Credit Card Services:212-533-6200
   Tel: ..........................................212-533-7500;    Toll-Free:................................1-800-697-1200
   Fax:..........................................212-477-4912;    Internet:.......................www.newyork.bbb.org
Span; mcc; Map
      
Consumer Affairs, Department of  
Handles complaints about NYC businesses who attempt to defraud or mislead customers. Number for Chinese speakers is (212) 487-4488 and the phone number for Korean speakers is (718) 286-2996.
   42 Broadway, Financial District........................................................Information:212-487-4444
   TDD for Hearing Impaired:........212-487-4465;    Spanish Speaking:.....................212-487-4481
   Internet:..............................................................www.nyc.gov/html/dca/html/home/home.shtml
Mo-Fr 9-17; Map
      
City Sanitation  
For problems with trash pick-up by NYC Sanitation Department or by private trash removal services. Please call 311 within NYC, or 212-NEW-YORK outside the city.
   Internet:..............................................................................................www.ci.nyc.ny.us/html/dos
      
Health and Management, Department of  
To make a complaint about an unclean, unhealthy condition (in restaurants, health clubs, pet shops, swimming pools, and other public places).
   Tel: ...................................................212--311;    Tel: ............................................212-639-9675
   Internet:...............................................................www.nyc.gov/html/doh/html/home/home.shtml
Housing Authority  
Provides housing for low and moderate-income residents within the 5 boroughs - includes section 8 housing. Link to contact numbers for departments.
   250 Broadway, CivicCenter...............................................................Information:212-306-3000
   TTY Line ( Deaf ):......................212-306-4445;    Internet:.............www.ci.nyc.ny.us/html/nycha
      
Potholes/Sidewalk Holes (NYC Dept of Transporation)  
The public can report a pothole by calling The New York City Department of Transportation (DOT). DOT's operators ask you whether the pothole is a dangerous one,
   24Hrs / 7 Days:.........................212-225-5368;    Internet:.................www.ci.nyc.ny.us/html/dot/
      
In case of life-threatening conditions and medical crises like serious bleeding, and other major medical crises, immediatly contact New York House Call Doctor in Manhattan and Brooklyn . This leading medical house call service offers comprehensive medical care 24 hours a day, 7 days a week in your house or office. The medical help include immediate assessment and medical treatment, focused physical exams, diagnostic tests, and medical prescriptions for adults and children. All medical care and diagnostics are provided by experienced and skilled doctors in a personalized and comfortable home and family setting. The house call emergency care is the reliable resource of medical emergency help for families with children, physically challenged and senior citizens of Manhattan and Brooklyn.
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